Privacy Policy

1. Commitment to Your Privacy

Healthroot ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you visit our website (healthroot.live) or purchase our digital wellness protocols.

2. Information We Collect

When you place an order or interact with our platform, we collect minimal necessary details to fulfill your purchase:

• Contact Information: Full name, email address, and WhatsApp mobile phone number.
• Transaction Details: Payment confirmation status, order ID, and purchased digital products.
• Technical Data: IP address, browser type, and device metadata collected automatically for security auditing.

3. Payment Security & Encryption

We DO NOT store or handle your financial credentials. All payment processing is conducted via Razorpay, a PCI-DSS Level 1 compliant gateway. Your UPI PINs, Credit/Debit card numbers, CVVs, and NetBanking credentials are completely encrypted and handled directly by bank servers.

4. How We Use Your Information

• To instantly deliver purchased PDF protocols via Automated Email & WhatsApp messages.
• To send payment receipts and customer support communications.
• To notify you of essential updates to your purchased protocols (e.g. revised versions).
• We strictly maintain a NO SPAM policy. We never sell, rent, or trade customer information to third parties.

5. Data Retention & Your Rights

You have the right to access, correct, or request deletion of your personal contact records from our order database at any time by contacting our Privacy Compliance Officer at privacy@healthroot.live.